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FAQs


What are your shipping charges?

$7.00-49.99
$8.00
$49.99-99.99
$10.00
$99.99-149.99
$15.00
$149.+
FREE

All orders are shipped via FEDEX, expidited shipping options are available please contact us to inquire within. Fed Ex Ground Service is our standard shipping method.

You will be e-mailed with a live tracking # for your convenience. We currently only ship to the 48 continental states in the US. We do not deliver to PO boxes.

Returns and Warranty

Pre-Approval Return Policy:
Our goal is to exceed customer expectations in terms of service, product quality and overall integrity. Please call 520-638-6376 or e-mail rthawk72@yahoo.com for prior approval before returning any items. No returns accepted without prior approval. Customer pays for return shipping. Credit will be given after the product is returned and inspected.

Return Policy for Non Food Items (Zapper and Ionic Footbath.):
Items in new condition with the original warranty are returnable with a 10% restocking fee. Used items will not be accepted as a return.

Return Policy for Food Items: Food items may be returned unopened and unused for any reason within thirty days. Simply inform us of your desire to return, and then enclose the packing slip and a note with it to let us know how you would like your credit to be issued immediately to your charge card or exchange. Our return address is:

Indigenous Nutrition
5575 W Durham Hills Street
Marana, AZ 85658

All shipping charges are non refundable.

Warranty
Both the Ionic Footbath and Zapper come with a limited (1) year warranty. Indigenous Nutrition, LLC (IN) warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. IN, at its option, will repair or replace this product if found to be defective during the warranty period.

This warranty doesn't cover normal wear or parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes.

Where do your products come from?
Over the past few years we have built relationships with bee keepers throughout the state of Arizona. Most of our honey and bee pollen is supplied from them and is wild crafted. We also market an Organic Manuka honey which is tested, certified and originates from the pristine nature preserves of New Zealand.

Our superfoods are sourced from only a select few importers who are committed to only the highest quality, organic, fair trade, and sustainably farmed food products available. All of our cacao products originate from Ecuador, which in our opinion is the best tasting and highest quality cacao in the world.


 
We are proud partners of:USDA OrganicVan Meter PhotographyElements For Life Inc.Ambaya Gold :: Super-Conductive Ionic Minerals

Copyright © 2009 Indigenous Nutrition, All Rights Reserved.