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To sign in to your customer account, click Sign
In on the menu bar and enter your e-mail address
and password. If you do not have an account, please
click Register on the menu bar.
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To sign out of your customer account, click Sign
Out on the menu bar and you will return to the
Sign In screen. If Sign Out does not appear
on the menu bar, then you are not currently signed
in to the site.
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If you have forgotten your password, click Sign
In on the menu bar to access the Sign In screen.
At the bottom of the page, click on the Forgot
your password? link. On the password retrieval
page, you may enter your e-mail address, and then
click Get Password. We will send your password
to the e-mail address we have on file for your account.
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To become a registered member of this site, click
Register on the menu bar and enter your Contact
and Sign In information. Then click Create Account.
There is no cost to become a registered member. Please
note: For security purposes, your password must
consist of 7-32 characters and must include at least
one numeral and one letter.
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No. You can browse our store and purchase items without
registering. Once you have added a product to your
cart and clicked the Checkout button, you can
elect to register or continue shopping as a guest
without registering.
The benefits of registering are that we can make your
shopping experience easier by keeping track of billing
and contact information in a fully-secured environment
protected by SSL technology. Added benefits include
a member profile page and the ability to view your
account history with us.
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To add an item to your shopping cart, on the Product
page enter the quantity you wish to purchase in the
quantity field and then click Add to Cart.
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To remove a single item from your shopping cart, select
the checkbox under Remove, next to the item
you wish to remove, and then click the Update
button.
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To remove all of the items currently in your shopping
cart, click the Clear Cart button.
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Please click Contact Us on the menu bar to
learn how to reach us regarding any questions or issues
you may have. Feel free to contact us, or fill out
the Contact Request form and we will contact you.
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YES! Your credit card information is protected with
a secure SSL Certificate that encrypts all of your
transactions through our site with industry-standard
secure sockets layer (SSL) technology. If the online
store accepts credit cards; rest assured that both
your credit card information and personal information
are protected.
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To update your contact information you must first
sign in. Click My Account on the menu bar to
access your account information. Select Address
Book from the My Account menu and then select
the Contact Name of the account for which you wish
to update the contact information. Make your changes
and then click Update Contact.
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To update your e-mail address and password you must
first sign in. Click My Account on the menu
bar to access your account information and then select
Change Email address/Password from the My Account
menu. You may update your e-mail address, first and
last name, and change your password, then click Update
Sign In. Please note: For security purposes,
your password must consist of 7-32 characters and
must include at least one numeral and one letter.
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To view your order history you must first sign in.
Click My Account on the menu bar to access
your account information. Select View Order History
from the My Account menu and then select the order
number for the order you wish to view.
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You can include special instructions for orders during
checkout. In your shopping cart, click Checkout
(if you haven't already, sign in or continue as a
guest). On the Shipping Method & Instructions
page, type your special instructions or comments in
the Special Instructions text box. The store
owner will receive these instructions along with the
order. Click Submit to continue with the checkout
process.
If your order consists entirely of downloadable products,
the Shipping Method & Instructions page
will not display, as the products will not be shipped
but downloaded.
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Copyright © 2006. All Rights Reserved.
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